FAQ's
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FAQ'S

We've done our absolute best to provide you with all the information you may need to make all of your own decisions and arrangements. However, if you still have any questions, then feel free to email us your inquiry. We will answer directly as well as posting it here for everyone else. 

How do tickets work?

The experience is a series of private parties to which 5 day ticket holders have access to. All private parties will require photo ID at the door to verify you are the genuine ticket holder. No wristbands will be issued. Only the person whose name is on the ticket will be allowed into all private party and official photo ID will be required to verify the person's identity.

I can no longer attend. Can I resell my ticket?​

If you purchase a ticket and can no longer attend, we will allow name changes. However, these have to be done through us and you MUST resell your ticket for the same or lower price you paid for it. We will personally contact both the initial and final ticket holder to verify this and we will not change the name if you charged a higher price!

Where will the parties and music events be taking place?

We will be using various different venue and locations for the music performances and other activities. These will be located both on the slopes, mountain locations and the village of Arinsal. We are going to hold private parties at Cisco's, VIP area in Surf, Molis and El Cabin. We will throw public parties with special deals and conditions to the group of ticket holders in El Cabin, Polar Bar and Factory. A full schedule will be sent a week in advance to the group of ticket holders.

Can I buy one day tickets?

No, we're not selling individual day tickets, however, you may buy entry to some of the private parties directly from us at the door, if capacity exists. You are welcome to join us for the DnB Pub Games at El Cabin but you will need to pay an entry fee to enter the competition. You are welcome to join us at the Polar Bar BBQ, however, you will not have access to special deals or "open decks". Spa social and bowling are organised exclusively for the group and there will be no public access to the Spa during our session. During the Apres Ski in Factory, the bar/restaurant will be open to the public and "business as usual" will apply.

When is the best time to make travel and accommodation bookings as well as other arrangements?

You can start making your bookings any time up until the start of the event. However, flights and accommodation will go up in price the later you leave it, so we strongly advise to book these as early as possible. Other things such as bus transfers from airports, ski hire and ski passes will generally maintain their price so you can book them closer to the date.

How do I enter the DJ competition and what's covered/how does it work?

The DJ Competition ended on the 10th January and Steve LP is the winner!

I am going alone or I need people to join my group - is there a way to connect with other solo attendees?

Yes, of course! If you want to come but don't have someone to come with or if you are missing a person or people to fill up accommodation, travel arrangements, etc., look for the Mountain Bass Experience Solo Ravers whatsapp group link on the event's facebook page and join the conversation! Get in touch if you have issues finding it.

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